Gaming on QQGG is meant to be fun — a way to enjoy your favourite games, feel the excitement of a big win, and unwind after a long day. But we know that for some players, gaming can stop being fun and start becoming a problem. That's why responsible gaming is not just a policy at QQGG — it's a core part of how we operate every single day.
Our Approach
At QQGG, we believe that responsible gaming starts with honest conversation. Most people who play on QQGG do so without any issues — they set a budget, enjoy the games, and move on with their day. But gambling problems are real, and they can affect anyone regardless of how experienced they are or how much they earn.
Responsible gaming on QQGG means giving every player the tools, information, and support they need to make informed decisions about how they play. It means being transparent about the risks of gambling, making it easy to set limits on your own account, and making it just as easy to take a break or close your account entirely if that's what you need.
We also take our responsibility to protect vulnerable players seriously. QQGG has strict age verification processes in place to prevent anyone under 18 from accessing the platform. We monitor gaming patterns to identify players who may be showing signs of problem gambling, and we proactively reach out when we have concerns.
If you ever feel that your gaming is getting out of hand — if you're spending more than you planned, chasing losses, or feeling anxious about your gambling — please use the tools available on QQGG or contact our support team. There is no shame in asking for help, and our team is here to assist you without judgment.
Remember: gambling is entertainment, not a way to make money. Never gamble with money you cannot afford to lose, and never chase your losses. Every game on QQGG is based on chance.
Important: QQGG is strictly for players aged 18 and above. If you are under 18, you must not use this platform under any circumstances.
Tools & Features
We've built a set of responsible gaming tools directly into the QQGG platform so you can manage your play without needing to contact support every time.
Set a daily, weekly, or monthly deposit limit on your QQGG account. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit at any time — increases take 24 hours to take effect to give you time to reconsider.
Set a maximum session duration so QQGG will automatically remind you — or log you out — when you've been playing for a set amount of time. It's easy to lose track of time when you're in the middle of a game, and this tool helps you stay aware.
Need a short break? Use the cool-off feature to temporarily suspend your QQGG account for 24 hours, 48 hours, or up to 7 days. During a cool-off period your account is locked and you cannot log in, deposit, or place bets.
If you feel you need a longer break, QQGG offers self-exclusion for periods of 1 month, 3 months, 6 months, or permanently. During self-exclusion your account is fully suspended and you will not receive any promotional communications from QQGG.
Set a cap on how much you are willing to lose in a given period. When your loss limit is reached, QQGG will prevent further betting until the period resets. This is one of the most effective tools for keeping your gaming within a budget you're comfortable with.
Enable reality check notifications to receive regular pop-up reminders showing how long you've been playing and how much you've spent or won during your current session. These reminders help you stay grounded and make conscious decisions about continuing to play.
Know the Signs
Problem gambling doesn't always look obvious. It can creep up gradually, and many people don't realise they have a problem until it has already affected their finances, relationships, or mental health. Here are some warning signs to watch out for — in yourself or in someone you know.
Continuing to gamble in an attempt to win back money you've already lost. This is one of the clearest signs of problem gambling and almost always leads to bigger losses.
Spending far more time gambling than you intended, or finding that hours pass without you noticing. Gaming sessions that regularly run much longer than planned are a warning sign.
Using money meant for rent, food, bills, or other necessities to fund gambling. If you're borrowing money or selling possessions to gamble, this is a serious warning sign.
Lying to family or friends about how much you gamble or how much you've lost. Secrecy around gambling is a strong indicator that you know, on some level, that it has become a problem.
Using gambling as a way to cope with stress, anxiety, depression, or other emotional difficulties. When gambling becomes a coping mechanism, it can quickly spiral out of control.
Self-Assessment
If you answer "yes" to two or more of the following questions, it may be worth taking a break and speaking to someone about your gambling habits. There is no judgment here — just honest reflection.
Have you ever gambled more than you planned to, or for longer than you intended?
Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?
Have you tried to cut back or stop gambling but found it difficult or impossible?
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Have you ever gambled to escape from problems, stress, or negative feelings?
Have you ever lied to family members or friends about how much you gamble?
Has gambling ever caused serious problems in your relationships, work, or finances?
If you answered yes to two or more questions, please consider using QQGG's self-exclusion tool or contacting our support team at [email protected] for guidance.
Step by Step
All responsible gaming tools on QQGG are free and available directly from your account settings. Here's how to use them.
Go to qqgg.onl and log in to your registered QQGG account using your mobile number and password.
Navigate to your account settings or profile menu. Look for the "Responsible Gaming" or "Player Safety" section.
Select the tool you want to activate — deposit limit, loss limit, session limit, cool-off period, or self-exclusion.
Set your preferred limit or duration and confirm. Restrictions take effect immediately. Contact support if you need help.
Need help activating any of these tools? Contact QQGG support 24/7 at [email protected]
Age Verification
QQGG has a strict 18+ policy. No one under the age of 18 is permitted to register an account or use the QQGG platform in any way. We verify the age of all players during the registration process and may request additional identity documents at any time.
If you share a device with younger family members, we strongly recommend using device-level parental controls or browser filtering tools to prevent access to gambling websites. You should also never share your QQGG login credentials with anyone, including family members.
If QQGG discovers that a player is under 18, the account will be immediately closed, all funds will be frozen pending investigation, and the matter may be reported to relevant authorities. We take underage gambling extremely seriously.
If you suspect a minor is using QQGG, please report it immediately to [email protected]. We will investigate and act without delay.
Get Help
If you're struggling with your gambling, reaching out is the most important step you can take. QQGG's support team is available 24/7 and will treat your situation with complete confidentiality and respect.
Send us an email at [email protected] and our responsible gaming team will respond within 24 hours. All communications are treated with strict confidentiality.
Use the live chat feature on QQGG to speak with a support agent in real time. Our team is available around the clock and can help you activate any responsible gaming tool immediately.
QQGG encourages players to seek professional help if needed. Speaking to a counsellor or trusted person in your life about gambling concerns is always a positive step forward.